Picking a deck builder comes down to trust. You are letting someone into your backyard for a few weeks and handing them a real chunk of money. So here is the honest version: we hold a 4.9-star rating on 70 Google reviews, and below we share what real customers have said and how we earn it. We will also tell you how to check the reviews yourself.
We are Jacksonville Deck Builders, a brand of Coastal Outdoor Construction. We have built decks across Duval, St. Johns, Nassau, and Clay counties since 2013 — 500+ decks and counting — as an FL-licensed general contractor, fully insured.
Our rating, in plain numbers
- 4.9 stars on 70 Google reviews
- Building decks in Northeast Florida since 2013
- 500+ decks built
That is it. No invented counts, no badges. We would rather you see the real reviews and decide for yourself than read a marketing line.
What customers actually say
When we read through our reviews, the same few things come up again and again. Here are the themes, in customers' own words.
Craftsmanship and the finish
The thing people mention most is how the deck turned out. One homeowner put it this way:
“Jacksonville Deck Builders did a beautiful job on my new deck. The craftsmanship is top-tier, and the finish came out better than I imagined. They paid attention to every detail and made the whole process feel smooth and easy.” — Verified Google review
That “attention to every detail” is the part we care about most: clean board spacing, tight corners, and a finish that looks right up close, not just from across the yard.
Custom work done right
A lot of our jobs are not cookie-cutter. People want a specific look, and they want a builder who will actually deliver it:
“Big shout out to this awesome patio company. Took me a while to find someone I can trust with making it look exactly how I want it to. Love the custom job — worth every penny!” — Verified Google review
That “took me a while to find someone I can trust” line is common. Trust is the whole game in this work, and it is why we put so much into the planning before a single board goes down.
Speed and quality together
Homeowners do not want their backyard torn up for a month. Several reviews call out that we move fast without cutting corners:
“Fast, efficient, and great quality work. Definitely a good choice. I’ll definitely be calling you guys back again.” — Verified Google review
As one reviewer summed it up: “Great pergola and deck installation contractors.” Decks, pergolas, pool decks, and patios — same crew, same standard.
How we actually earn those reviews
Good reviews are not luck. They come from a few habits we stick to on every job in Jacksonville.
An experienced in-house crew
We do not hand your project to whatever sub is free that week. The work is done by our experienced in-house crew, which is the main reason the quality stays the same from one deck to the next.
Materials built for Florida
The finish people love starts with the right material for our climate. We build with Trex, MoistureShield, and AZEK composite and PVC, and we also build hardwood decks in Ipe or cedar when a homeowner wants that natural grain. If barefoot comfort matters, AZEK runs about 30 degrees cooler underfoot than dark composite. Not sure what fits? Our guide to selecting deck materials walks through the trade-offs.
Built to survive storm season
A deck in Northeast Florida has to handle real weather. We engineer every build to Florida 130–150 mph wind codes with hurricane-rated metal connectors and concrete footings. The part you do not see is the part that keeps the deck standing.
Honest pricing up front
Surprises kill trust, so we quote a fixed price before we start. For reference, composite runs about $15–$40 per square foot installed, pressure-treated wood about $10–$20, and cedar about $20–$30, so a 12x12 deck commonly lands around $3,200 to $8,400 depending on the material. You will get a real number for your yard, not a range and a shrug.
Want to see those reviews for yourself? Search “Jacksonville Deck Builders” on Google and read every one. Then, when you are ready for a real number, get your free quote or call (904) 944-9253. No pressure.
What a 5-star process looks like
If you hire us, here is what the reviews are really describing — the steps that lead to a deck you are happy with.
- Free in-home estimate. We come out, look at your yard, and talk through what you want. No charge, no pressure.
- A clear plan and fixed price. You see the design and the number before anything starts. A paid 3D design is available up front and is credited to your project when you build.
- Free demolition and removal. If you have an old deck, we tear it out and haul it away at no extra cost. (We do new builds and full replacements, not patch-up repairs.)
- The build. Our in-house crew does the work, on schedule, with the storm-rated structure underneath, and we do not consider it done until you do.
For a deeper look at that whole process, see what to expect during a deck replacement.
Why local reviews matter for a Jacksonville deck
Reviews from real Jacksonville and St. Johns County homeowners tell you something a national chain cannot: that the builder shows up, knows our climate, and stands behind the work in your own neighborhood. That local track record is also why so many of our jobs come from referrals — when a deck holds up through a few storm seasons and still looks good, the neighbor notices.
See the work, then get a quote
Reviews are a good start, but the best proof is your own backyard. You will be working with an FL-licensed GC, fully insured, with 500+ decks built and a 4.9-star rating on 70 Google reviews — plus a free in-home estimate with free old-deck demolition and removal.
Take a look at our composite decking and wood deck options, then call (904) 944-9253 or request your free quote when you are ready.